Cookie Flip Bakery Support

Thank you for playing Cookie Flip Bakery. No account is required, and game progress is stored on the current device.

Include This Information

• App version and build number;
• Device model and operating system version;
• The screen, level number, and steps that caused the problem;
• Any error message and, when useful, a screenshot without personal information.

Frequently Asked Questions

The initialization service is unavailable

Check your network connection and restart the App. The App can use a valid cached configuration, and first-time users may choose offline play after a connection failure. Ads and external links may be unavailable offline.

An ad does not appear

Ad availability depends on network access, region, Google AdMob inventory, and your privacy choices. A hint is not granted if a rewarded ad is not completed successfully. Banner ads appear only at the bottom of the home screen and never on the gameplay screen.

Progress is missing or I changed devices

Progress is stored locally. Account login and cross-device sync are not currently supported. Deleting the App, clearing its data, or changing devices may make progress unrecoverable.

How do I reset or delete data?

The App has no server account data. Clear the App’s data in system settings or delete the App to remove local progress and preferences.

Purchases and refunds

The App currently has no in-app purchases, subscriptions, or paid digital content, so there are no in-app orders to refund.

Privacy Questions

Read our Privacy Policy for details about local data, initialization requests, and Google AdMob.